PROGRAM
PREFUNCTION B
ROOM 202AB
The Global Ageing Network (GAN) Leadership Retreat will take place September 16-17, 2019 in conjunction with the Global Ageing Network and OLTCA joint conference in Toronto, Canada. Join your peers for a two-day, immersive learning experience designed to enhance the leadership capacities of emerging leaders committed to the field of aging. Participants will come away with skills, insights, ideas and confidence to provide leadership in times of change and innovation. In joining an alumni network of past participants committed to ongoing learning and leadership development, they will gain a global peer network that is sustained well beyond the retreat experience
For more information, click here.
To register, click here.
PREFUNCTION B
ROOM 202AB
The Global Ageing Network (GAN) Leadership Retreat will take place September 16-17, 2019 in conjunction with the Global Ageing Network and OLTCA joint conference in Toronto, Canada. Join your peers for a two-day, immersive learning experience designed to enhance the leadership capacities of emerging leaders committed to the field of aging. Participants will come away with skills, insights, ideas and confidence to provide leadership in times of change and innovation. In joining an alumni network of past participants committed to ongoing learning and leadership development, they will gain a global peer network that is sustained well beyond the retreat experience
For more information, click here.
To register, click here.
ROOM 206CD
Overview
This one-day summit will address key topics that are relevant to the ageing services workforce globally such as:
- Recruitment and retention
- Building a pipeline of talent, adapting to a new generation of workers
- Healthy, safe and engaging workplace cultures
- Innovative opportunities to fill gaps to meet increasing demand and decreasing supply
- Effective training including standards, cultural competency, bridging cross-national differences
- Core competencies for frontline personal care workers and supervisors
- Summit discussions will consider research, practice and policy challenges and opportunities, and draw on international perspectives and potential solutions.
A summary report and proposed action plan will be disseminated widely through the Ontario Long Term Care Association, Global Ageing Network members and partners.
For more information, click here.
To register, click here.
ROOM 206AB
Year-over-year the Innovators’ Den is rated as THE “must-attend” session.This year’s Innovators’ Den session will have two distinct categories, the “Start-Up Den” and “International Innovators’ Den” designed to showcase both start-ups as well as revolutionary products or services from across the globe that seek to improve the quality and/or efficiency of care in long-term care homes and aged care services.
The Dragons: Brent Gingerich, Chairman & CEO of peopleCare Communities; James Mayer, Health Innovations at the Centre for Aging and Brain Health Innovation; Chris Hodgson, Founder, The Pivt; Dr. Andrew Costa, Schlegel Research Chair in Clinical Epidemiology, Schlegel-UW Research Institute for Aging
Click here for Dragons’ bios
Generously sponsored by:
Liberty Commons at Big Rock Brewery
Join us at Liberty Commons at Big Rock Brewery in celebration of the OLTCA’s 60th Anniversary! Plus, chat with the Association’s Commercial Members over appetizers, libations, and cake!
Dress Code: Casual
Address: 42 Liberty St, Toronto, ON M6K 3E7
Thank you to our 60th Anniversary Sponsor:
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PRE-FUNCTION B/C
Wednesday Breakfast Sponsored by:
Ballroom D
Opening Remarks by Hon. Merrilee Fullerton Minister of Long-Term Care
BALLROOM D
Ballroom D
The 2016 Albertan wildfire was the costliest disaster in Canadian history—destroying 2,400 buildings and homes and displacing the entire community of Fort McMurray. And through it all, from beginning to end, was Fire Chief Darby Allen. A figure of stability to his community, a reliable source of information to the press, and a humble leader, Allen became the human face of both incredible tragedy and courage. With Allen’s leadership, Fort McMurray was successfully evacuated—and the fire claimed zero lives. How did he maintain composure in life-or-death conditions? What is it like to endure, and overcome, a disaster of such magnitude in one’s own backyard? Today, Allen is bringing the riveting inside story of the rescue operations to audiences everywhere. Framed as a personal narrative, this keynote takes you through his day-to-day struggles against the fire, shining a light on the community—and national—trust that empowered his efforts.
Speaker: Darby Allen, Fort McMurray’s Fire Chief (RET.) | Motivational and Crisis leadership Speaker.
Click here for speaker’s biography
Sponsored by:
EXHIBIT HALL & PRE-FUNCTION B/C
ROOM 200A
11:00 am – 12:00 pm
Empowering and engaging our teams!
From Training to Learning at Benetas – Our Journey
Participants will hear from leading Australian aged care provider Benetas, on how it flipped its Learning and Development approach from old fashioned training to a focus on increased capability without increasing the spend. Successes and challenges will be explored with practical ideas on how to be a true learning organisation.
Presenter: Andrew Jamieson, Learning and Organisational Development Manager, Benetas, Australia
Click here for speaker bio
The Mercy Way – Small Household Living
The Mercy Way – ‘Hire for heart, train for skill’. A roadmap that provides a practical approach to creating a well-trained, well-led workforce that can deliver flexible care to meet the resident’s needs and preferences in a Small Household Living environment.
Presenter: Kate McCormack, Executive Director People, Learning & Culture, Mercy Health, Australia.
Click here for speaker bio
The Maximizing Ageing Using Volunteer Engagement Plus (MAUVE+) Program – Delivering Enhanced Patient Care and Improving Quality of Life through the Structured Use of Volunteer Services
Older Canadians currently represent only 17% of the population but 42% of inpatient hospitalizations and 60% of overall hospital days. This session presents Sinai Health System’s MAUVE+ program, which improves patients’ quality of life, increases staff and volunteer satisfaction, and derives value through the structured use of volunteer services.
Presenters: Dr. Samir K. Sinha, Peter and Shelagh Godsoe Chair in Geriatrics and Director of Geriatrics, Sinai Health System; Alfiya Mukharyamova, Research Assistant, Sinai Health System; Nicoda Foster, Project Manager, Sinai Health System; Vicki Lau, Elder Life Specialist, Sinai Health System.
Click here for speaker bios
Session generously sponsored by:
ROOM 200BC
11:00 am – 12:00 pm
Join the Ontario CLRI, to learn about innovative ideas for workforce engagement. Practical resources and approaches will be shared.
Virtual Learning Environments to Transform Workforce Supply and Expertise in Seniors Care
Virtual learning environments can be used to augment student clinical placements and specialty workforce development in aging and dementia care. This session describes the development and pilot of a virtual learning environment and its implications for collaborative interprofessional gerontological education and continuing professional development.
Presenters: Raquel Meyer, Manager, Baycrest Health Sciences, Ontario Centres for Learning, Research & Innovation in Long-Term Care at Baycrest; Jennifer Reguindin, Interprofessional Educator, Baycrest Health Sciences; Jane Mosley, Nursing Professor, George Brown College.
Click here for speaker bios
Significant Learning Through Geriatric Internships – A Retrospective Analysis
Our presentation will discuss the importance of significant learning in student geriatric internships. We will also share results of a program evaluation survey of the internship, by providing a retrospective analysis on interns’ self-reports on their experience and its subsequent impact on their skill, academic and career development.
Presenters: Jennifer Reguindin, Interprofessional Educator, Baycrest Health Sciences; Daniel Galessiere, Interprofessional Educator, Ontario Centres for Learning, Research and Innovation in Long Term Care at Baycrest, Raquel Meyer, Manager, Baycrest Health Sciences, Ontario Centres for Learning, Research & Innovation in Long-Term Care at Baycrest.
Click here for speaker bios
Family Fortune: A Serious Educational Game to Foster Family Engagement in Care Planning and Effective Team Resource Allocation
This session explores using Serious Educational Games (SEGs) in training of LTCH care teams. Details about the SEG “Family Fortune” will be provided including background, learning objectives, methods, data collection and evaluation. Delegates will play the game in real time to experience and reflect on SEGs as educational tools.
Presenters: Daniel Galessiere, Interprofessional Educator, Ontario Centres for Learning, Research and Innovation in Long Term Care at Baycrest, Raquel Meyer, Manager, Baycrest Health Sciences, Ontario Centres for Learning, Research & Innovation in Long-Term Care at Baycrest.
Click here for speaker bios
Session generously sponsored by:
ROOM 201ABC
11:00 am – 12:00 pm
Translating Research in Elder Care (TREC) is an observational, multi-method, health services research program operating primarily in Western Canada. In partnership with knowledge users, policy makers, and citizens, researchers focus on improving quality of care, enriching care provider work life, and contributing to transformative change within the residential long-term care (LTC) sector. This session will feature several TREC initiatives.
Translating Research in Elder Care (TREC) – How Longitudinal Data Can Improve the Long-Term Care System
Translating Research in Elder Care (TREC) is a partnership of researchers, knowledge users, policy-makers, and citizens, which aims to produce knowledge and innovations that change elder care. TREC’s longitudinal database, the largest of its kind in Canada, is the foundation to improve quality of care and work-life in long-term care.
Presenter: Matthias Hoben, Assistant Professor, Faculty of Nursing, University of Alberta.
Click here for speaker bio
Safer Care for Older People in Residential Environments: SCOPE
This oral presentation will give the preliminary results of a pilot project which aims to empower and enables care aides to get lead quality improvement projects for nursing home residents. factors which either help or hinder successful quality improvement and the results of the pilot project will be discussed.
Presenter: Adrian Wagg,Capital Health Professor of Healthy Ageing, Department of Medicine, University of Alberta
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Determinants of Pain During End-of-life Care for Nursing Home Residents
This session will first describe the main pain trajectories experienced by nursing home residents during their end-of-life, and then discuss how resident- and work environment factors (e.g., staff levels, burnout, empowerment, leadership) influence these trajectories. Result demonstrate the importance of considering the work environment during end-of-life care.
Presenter: Malcolm Doupe, Associate Professor, University of Manitoba.
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Session generously sponsored by:
ROOM 204AB
11:00 am – 12:00 pm
Using data and analytics to support improvement efforts.
A Leader’s Guide: How to Successfully Incorporate the INTERACT™ 4.0 Quality Improvement Program to Reduce Unnecessary Hospitalizations
INTERACT® (Interventions to Reduce Acute Care Transfers) is a quality improvement program that focuses on the management of acute change in resident condition. It includes clinical and educational tools and strategies for health care leaders to use in every day practice in long-term care facilities to reduce unnecessary hospitalizations.
Presenters: Lisa Thomson, Chief Strategy and Marketing Officer, Pathway Health Services, Inc.; Susan LaGrange, Director of Education, Pathway Health.
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Exploring the Profile of Personal Support Workers
Personal Support Workers (PSWs) are unregulated healthcare professionals that provide care for some of Canada’s most vulnerable populations. Yet little exists in terms of structured, standardized data to support workforce planning. To better understand this segment of the health workforce, CIHI commissioned a pan-Canadian environmental scan. Highlights will be shared including CIHI’s next steps.
Presenter: Lynn McNeely, Manager of Health Workforce Information, Canadian Institute for Health Information (CIHI)
Click here for speaker bio
Step-by-Step Guide to Using Indicators: Support Critical Thinking to Improve Health Care Performance in Your Organization
The Canadian Institute for Health Information will review a tool that uses guided questioning to help you dig into your data, discover what your results are telling you and where you might focus your performance improvement time and resources.
Presenter: Helen Wei-Randall, Program Lead, Canadian Institute for Health Information
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Session generously sponsored by:
ROOM 205A
11:00 am – 12:00 pm
Presenters will share unique aged care programs designed to meet the needs of vulnerable groups.
Innovative Models for Long-Term Care – Helping Owners and Operators Decide
With increasing capacity demands, new investments in seniors housing and a broader focus on system integration comes an opportunity for owners and operators to explore innovative models of care and designs which focus on advancing resident-centred service delivery. The objective of this project is to develop a conceptual framework and resource guide to assist operators in navigating decisions about investing and implementing new models or designs.
Presenter: Kyla Alsbury
Click here for speaker bio
The Program for All Inclusive Care for the Elderly – Model of Care in Michigan and Ontario
The Program of All-Inclusive Care for the Elderly (PACE) presently in Michigan, US, and replicated in Burlington, ON, will be shared. This unique health plan provides home and community-based care, services, and social engagement opportunities for older adults maintain their independence in their homes and the community.
Presenters: Gwendolyn Graddy, Medical Director, PACE Southeast Michigan; Jennifer Sharman, Project Consultant, PACE Burlington ON; Jennifer Mendez, Associate Professor, Wayne State University School of Medicine; Roger Myers, President and CEO, Presbyterian Villages of Michigan.
Click here for speaker bios
Leonard’s Life – An Examination of a Life Lived in Long-Term Care: The Social World of Young Residents
This presentation will explore the experiences of a younger male resident, who has lived in a Long-Term Care facility from the age of 18 to his present age of 62, examining his perceptions of his social world and the perceptions of those who care for him.
Presenter: Sara English, PhD Candidate, University of South Carolina.
Click here for speaker bio
Session generously sponsored by:
ROOM 205BC
11:00 am – 12:00 pm
This session will provide attendees the opportunity to hear from a range of individuals from disparate corners of the world, recognized by the Global Ageing Network as leaders in innovation and excellence. Learn how these colleagues are contributing significantly to the quality of life of the individuals who they serve.
My Feros Portal
Feros Care will receive the Global Ageing Network Excellence in Ageing Services Award for the development and implementation of a first of a kind initiative, practical and affordable home-based technologies. The “My Feros” portal allows clients to manage their services, calendar, health, behaviors, support plans, and preferences.
Presenter: Glenn Payne, Chief Information Officer, Feros Care; Steve Whincop, Senior Project Manager, Feros Care
Click here for speaker bio
Effects of Personally Meaningful Music on Mood and Behavior in Individuals with Dementia
Integrace Institute will receive the Global Ageing Network Excellence in Applied Research Award for the Effects of Personally Meaningful Music on Mood and Behavior in Individuals with Dementia study. The research addressed the issue of how to tailor a person-centered approach to music-based interventions in an operational, relevant way for individuals with dementia in a long-term care provider setting.
Presenters: Tabassum Majid, Executive Director, InteGrace Institute; Stephanie Arcadia, Research Project Manager, Integrace Institute
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Session generously sponsored by:
ROOM 202AB
11:00 am – 12:00 pm
The Albert Project™ is a collaborative technology project studying the impact of Virtual Reality (VR) Simulation on long term care residents with moderate to severe dementia. In this interactive session using VR, delegates will learn of the results of the pilot study and preliminary results of the Randomized Controlled Trial.
Facilitators: Jill Knowlton, Chief Operating Officer, Primacare Living Solutions Inc.; Armin St. George, CEO, Crosswater Digital Media LLC; Karen Campbell, Principal Investigator, Western University.
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Session generously sponsored by:
ROOM 203AB
11:00 am – 12:00 pm
In this session presenters outline current research findings on loneliness and social isolation, highlighting the urgent need for innovation in LTC programming. Four unique programs aimed at improving residents’ quality of life are explored. Staff and volunteers report that these programs offer professionally and personally enriching experiences, arguably increasing staff and volunteer retention.
Facilitators: Michelle Fleming, Knowledge Broker, Ontario Centre for Learning, Research and Innovation in Long-Term Care at Bruyère; Kim Durst-MacKenzie, Therapeutic Recreation Coordinator, Bruyère Continuing Care; Lindsay Webber, Director of Life Enrichment, Osgoode Care Centre.
Click here for speaker bios
ROOM 204C
11:00 am – 12:00 pm
A sustainable model for LTC inherently requires a holistic and inclusive approach by a variety of stakeholders. In order to position countries in Africa to be adequately prepared for the need for LTC, traditional models of funding LTC will need to incorporated into contemporary initiatives which positions key stakeholders differently. This presentation will provide insight into the stakeholders and role-players in LTC in South Africa.
Facilitator: Femada Shamam, CEO, The Association For The Aged (TAFTA)
Click here for speaker bio
ROOM 206AB
11:00 am – 12:00 pm
In this session we will focus on the common practice of offering specialized “secure” areas with locked doors to support people living with dementia. We will reflect on what creates true security and you will learn some simple things that can transform these spaces to support true physical and emotional security.
Facilitators: Dr. Emi Kiyota, Founder and President, IBASHO; Heather Luth, Dementia Program Coordinator, Schlegel Villages; Dr. Allen Power, Schlegel Chair in Aging and Dementia Innovation, Schlegel-UW Research Institute for Aging.
Click here for speaker bios
EXHIBIT HALL & PRE-FUNCTION B/C
E-Posters will be presented and displayed in the Exhibit Hall booth #103 located in Pre-Conference A.
ROOM 200BC
2:00 pm – 3:00 pm
By improving access through technology and examining data trends, this session will outline approaches to optimize our workforce.
Building on a BASE™ of Success: An Exploration of the Five Factors Influencing the Success of an eConsult Service in Long-Term Care
Excessive wait times and challenges accessing specialist advice remain a significant problem in long-term care. eConsult is a web-based service proven to improve access to specialist advice. We will present evidence on the factors influencing its success in long-term care: population health, patient (resident and caregiver) experiences, provider satisfaction, cost reduction, and policy engagement.
Presenters: Celeste Fung, Medical Director, St. Patrick’s Home of Ottawa; Mohamed Gazarin, Chief Research Officer, Winchester District Memorial Hospital, Centre of Excellence for Rural Health and Education.
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Forging Collaboration and Improving Access to Geriatrics with eConsult: A Session for Clinicians Who Are “All Alone.”
Many LTC clinicians have no access to specialist support in geriatric psychiatry, medicine or clinical pharmacology. This interactive and lively workshop introduces GeriMedRisk and highlights geriatric clinical pharmacology and geriatric psychiatry pearls to clinicians who provide care to older patients with multimorbidity, polypharmacy, and mental illness irrespective of location and existing resources.
Presenters: Joanne Ho, Physician, McMaster University/GeriMedRisk/Schlegel Research Institute for Aging.
Click here for speaker bio
Taking a Closer Look at Pan-Canadian Health Workforce Trends in Long-Term Care
Using data from CIHI’s Health Workforce database, this presentation explores Canada’s health workforce trends in LTC, including the supply, demographics, education and employment characteristics. Jurisdictional comparisons and longitudinal trends contribute to the pan-Canadian perspective. A focus on age and international graduates highlight the importance of these factors in gaining a better understanding of the health workforce in the LTC sector.
Presenters: Ryanna Bowling , Program Lead, Health Workforce Information Canadian Institute for Health Information (CIHI) Information; Lan Wang, Senior Analyst, Canadian Institute for Health Information (CIHI).
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Session generously sponsored by:
ROOM 201ABC
2:00 pm – 3:00 pm
Innovations in physical design and technological applications for LTC.
Belong – Your Life, Your Pace, Your way?
This session will cover:
– The effectiveness of the Belong model and opportunities for development
– How living in a Belong village positively impacts on residents’ quality of life
– How a Belong can be embedded into a community and positively impact on the neighbourhood
– The staff perspective on how the Belong village environment impacts on service delivery
Presenter: Tracy Paine, Deputy Chief Executive/ Development Director, Belong Limited.
Click here for speaker bio
Engaging College Student to Improve Design for Human Centric Experience
This session will describe a unique collaboration between Fanshawe College and McCormick Home to create a learning experience for 25 Interior Design students studying health care spaces. They produced short- and long-term solutions to space and layout issues that would be helpful to both current buildings and new builds.
Presenters: Natalie Rowe, Professor, Faculty of Arts, Media & Design, Fanshawe College; Steven J. Crawford, Chief Executive Officer, McCormick Care Group.
Click here for presenter bios
Baycrest’s LTC Smart Suites©
In this session, participants will learn more about Baycrest’s Smart Suite© initiative and lessons learned. In addition, specific details will be shared about adoption challenges and strategies developed to address them.
Presenter: Ron Riesenbach, Vice President, Innovation & Chief Technology Officer, Baycrest Health Sciences; Rheta Fanizza, Executive Vice President, Residential & Community Programs, Baycrest Health Sciences.
Click here for speaker bios
Session generously sponsored by:
ROOM 204AB
2:00 pm – 3:00 pm
This series of presentations will help delegates consider both ethical and practical issues that arise related to intimacy and sexual activity in long-term care.
Dementia, Intimacy and Sexuality
People with dementia have needs for intimacy and the expression of their sexuality. This session will discuss how dementia affects intimacy and sexuality, strategies to have conversations about intimacy and sexuality and information on how to help an individual with dementia and their partner maintain intimacy in long-term care homes.
Presenter: Lori Schindel Martin, Associate Professor, Ryerson University; Mary Schulz, Director, Information, Support Services and Education, Alzheimer Society of Canada.
Click here for speaker bios
Sexual Activity & Ethics in Long-Term Care: When Is it Your Business?
Participants will receive a copy of the one-page infographic tool. The presentation will then identify the cases in which long-term care homes are required to intervene or otherwise become involved in its residents’ sexual activities, and why. Different types of cases will be discussed in order to tease out the different responses required. Discussion and questions will be included.
Presenter: Jill Oliver, Community Ethicist, William Osler Health System; Paula Chidwick, Director Research & Corporate Ethics, William Osler Health System.
Session generously sponsored by:
ROOM 205A
2:00 pm – 3:00 pm
Diverse perspectives from around the world to respond to emergency situations.
Rebuilding a Reputation After Disaster Strikes
An organisation is only as good as its next media headline. Learn about two major failures in trust and the impact on the communities involved and how the trust was rebuilt. It is possible to rebuild a brand and create a successful business.
Presenter: Stuart Shaw, General Manager, Village Baxter.
Click here for speaker bio
Managing in the Face of Disasters: What Can We Do to Support Vulnerable Older Adults Before, During and After Disaster Strikes
The negative impacts of disasters on older adults suggest that there are opportunities for improvements in disaster planning and management. This session will present results from a systematic review of effective disaster preparedness strategies for individuals, caregivers and organizations. Twenty-five recommendations were developed based on findings from the systematic review.
Presenter: Samir K. Sinha, Peter and Shelagh Godsoe Chair in Geriatrics and Director of Geriatrics, Sinai Health System and the University Health Network; Shionne Hitchman, Research Assistant, Sinai Health System; Nicoda Foster, Project Manager, Sinai Health System.
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Anticipating and Managing Violence in Senior Care
Violence, whether caused by residents, staff, or families, is alarmingly common in senior care. We will explore why senior care settings are vulnerable to violence; review laws designed to manage violence; consider the tension between caregivers’ duties to residents and self-preservation; and explore potential differences between countries in coping with this problem.
Presenter: Gabriela Sanchez, Shareholder, Lane Powell PC; Pamela Kaufmann, Partner, Hanson Bridgett LLP.
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Session generously sponsored by:
ROOM 205BC
2:00 pm – 3:00 pm
Responding to consumer preferences and behaviours.
When Your Story Meets Their Story: A Powerful Collaboration
Branding is all about telling stories to create emotional connections. In this session, we’ll discuss how to stand out from the crowd, align your offering with the marketplace, and connect with consumers in a meaningful way for greater success.
Presenters: Jackie Stone, Vice President Sales Consulting, Varsity; Derek Dunham, Vice President Client Services, Varsity.
Click here for speaker bios
Going Beyond Age and Income: Understanding Your Community’s Psychographic Profile
United Methodist Communities of New Jersey conducted a study to understand and correlate the profiles of the residents with the population at large to determine where and how to best reach potential residents. The results of this study will be shared along with key insights that each participant can apply to their own communities.
Presenter: Derek Dunham, Vice President Client Services, Varsity; Robbie Voloshin, Corporate Director of Marketing, United Methodist Communities of New Jersey; Martin Pacino, Senior Director of Research & Insights, The MSR Group.
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Live Small to Live Big: Design Strategies for Big Living in Small Spaces
Well-conceived small housing takes into consideration numerous details to help make ”not-so-big” living comfortable, homelike, and senior-living-friendly. The emphasis is not on real estate, but on lifestyle. This session will provide examples of smaller units. The efficiencies of smaller units will be explored from cost, stewardship, and marketing perspectives.
Presenter: Ric Myers, Director of Sales, Willow Valley Communities; Eric McRoberts, Partner, RLPS Architects; Brent Stebbins, Partner, RLPS Architects.
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Session generously sponsored by:
ROOM 202AB
2:00 pm – 3:00 pm
At this workshop, collaborate and network with chief executive officer peers to discuss the most pressing challenges and opportunities facing long term care and ageing services providers. Through shared learning methodologies, realize both common and divergent experiences and solutions, as you explore formidable issues including workforce, technology, and service innovation.
Facilitator: Rich Schutt, Board Chair, Global Ageing Network & Chief Executive Officer of Providence Life Services, Illinois, USA
Session generously sponsored by:
ROOM 203AB
2:00 pm – 3:00 pm
VH DOCit is a “Team Dream” resulting in sector-wide innovation. By mobilizing long term care front-line staff for better outcomes, this mobile application has the potential to report on system-wide data/work load management related to long term care homes, and contribute to better staff well-being and consistency among healthcare facilities.
Facilitators: Andre Vandenberk, Chief Innovation Officer, VitalHub Corp.; Debby Riepert, Chief Operating Officer, Trinity Village Care Centre.
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Session generously sponsored by:
ROOM 204C
2:00 pm – 3:00 pm
This homes exciting journey from institutional to social model of care came with many highs and lows. Participants will gain practical insights in how to make this transition with educational strategies, structural/process changes, creating momentum, measuring effectiveness to drive change. All levels benefit from this program that respects generations and multiculturalism of the people we serve.
Facilitators: Matthew Braun, Regional Manager of Education & Resident Services, Revera Long Term Care; Tara-Lee Yakielashek, Executive Director, Beacon Hill Lodge, Revera Long Term Care.
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Session generously sponsored by:
ROOM 206AB
2:00 pm – 3:00 pm
Join us for an interactive and participatory session. We will share co-designed tools, processes and insights from a novel process with caregivers of people with dementia and care providers to support meaningful collaboration in LTC settings and strengthen partnerships in the dementia care triad.
Facilitators: Heather McNeil, Senior Research Associate, SE Health; Karthika Yogaratnum, Research Associate, SE Research Centre
Click here for speaker bios
Session generously sponsored by:
ROOM 206CD
2:00 pm – 3:00 pm
This session will present compelling case studies and share best practices in solutions sourced globally that may be applicable for the long-term care sector in Ontario / Canada. Learn about how similar challenges in serving seniors are managed globally, using real examples of validated solutions for the Canadian market.
Facilitator: Mel Barsky, Director at the Centre for Aging + Brain Health Innovation (CABHI)
Panelists: Joseph Schmidt, VP, Business Development. SOMPO Digital Lab; Managing Partner, Poppyseed; Terence Huang, Director of Director of Future Lab One, Quanta Research Institute; Stephen Johnston, Co-founder, Aging2.0; Michael Skaff, Chief Operating Officer, Jewish Senior Living Group.
Click here for speaker bios
Session generously sponsored by:
BALLROOM D
ROOM 200BC
3:15 pm – 4:15 pm
Cannabis has been used medicinally for thousands of years. Join this session to learn about the latest research and benefits of this evolving area.
Navigating a New World: The Future of Medical Cannabis and Seniors
Participants will get insight into medical cannabis and how it affects seniors, especially those in Long-Term Care and Retirement communities. This interactive session will provide practical tools and resources for participants interested in learning more about medical cannabis as an alternative therapeutic option for improving the quality of life for residents.
Presenter: Dr. Jonas Vanderzwan, Medical Director, WeedMD.
Click here for speaker bio
Cannabis Use as An Alternative for Opioids, Antipsychotics and Antidepressants in Long Term Care
Seniors in Canada’s long-term care facilities are twice as likely to be prescribed opioids and three times as likely to be on antidepressants than others their age. Research has established a strong correlation between polypharmacy and increased risk of negative health outcomes and higher health costs. This session will explore cannabis use as an alternative for opioids, antipsychotics and antidepressants in this population.
Presenters: Dr. Blake Pearson, Physician & Chief Medical Officer, Greenly Health; Greenly Medical Consulting; Primary Care Lead, Opioid Reduction Strategy, Erie St. Clair LHIN; Kelly Batson, Manager, Resident Care, Education & Operations, Trillium Villa Nursing Home, Steeves & Rozema Group
Click here for speaker bios
Session generously sponsored by:
ROOM 201ABC
Strategies to advance our organizations and teams.
Re-framing Dementia: A Leadership Call to Action
This session will share a revolutionary new model of leadership development that invites participants to learn from advocates living with cognitive change to redesign environments, practices and the cultural shifts required to lead innovation in aging services. We will share LiveWell LeaderShift program components, potential impacts, and lessons learned.
Presenters: Teresa Webb, Dementia Advocate and Executive Director/Founder, FTDARN (Fronto Temporal Dementia Advocacy Resource Network, www.ftdarn.org); Jenna Weiss, Director of Learning, LiveWell.
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Chief Medical Officer: A Novel Model of Service Toward Clinical Excellence
The Chief Medical Officer is a brand new role in the Long Term Care sector in Canada. An effective physician leader can encourage collaboration between all members of the healthcare team to improve the quality of care provided to our residents.
Presenter: Rhonda Collins, Chief Medical Officer, Revera Inc.
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Session generously sponsored by:
ROOM 204AB
3:15 pm – 4:15 pm
Programs to meet the needs for elders from diverse cultures and ethnicities.
What Do You Know About the Needs, Rituals and Taboos of Other Cultures in Terms of Urinary and Fecal Incontinence?
The consideration of the individual biography and habits in people with urine incontinence should belong to the daily routine of professionals. In daily practice, but also in public, it can be observed that ethnic, cultural or religious aspects of incontinence among people with a migrant background are often unknown.
Presenters: Prof. Dr. Wilfried Schlueter, Westsächsische Hochschule Zwickau, University of Applied Sciences; FH-Prof. Dr. Katharina Oleksiw, Senior Lecturer of Nursing Science, Carinthia University of Applied Sciences.
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Diversity Practices to Enhance Life in Long-Term Care
This presentation by the Ontario CLRI based on visits to LTC homes will offer practical insights, effective approaches and useful resources to support diversity among residents and care partners of various ethnicities, ages, gender identities, sexual orientations, and cognitive and physical abilities.
Presenter: Michelle Fleming, Knowledge Broker, Ontario Centre for Learning, Research and Innovation in Long-Term Care (CLRI), Bruyère.
Click here for speaker bio
Supporting the Health and Well-Being of Indigenous Residents in Long-Term Care
This session will explore how the Ontario Centres for Learning, Research and Innovation in Long-Term Care is identifying and developing resources together with an advisory circle to support Indigenous residents in long-term care (LTC). Practical resources will be shared that LTC homes can use to enhance care for Indigenous residents.
Presenter: Barbara (Barb) Antone, Activities Manager, Tsi’ Nu Yoyantle Na’ Tuhuwatisni / Oneida Long Term Care Home; Cheryl Osawabine-Peltier, Administrator, Wikwemikong Nursing Home.
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Session generously sponsored by:
ROOM 205A
3:15 pm – 4:15 pm
Solutions for community-dwelling older adults.
Dementia, A Complex Problem Requiring Comprehensive Solutions
It is estimated that by 2031, over 1.4 million Canadians will suffer from Dementia. Dementia is complex, solutions must be comprehensive. SE Health will share their journey to address these challenges with great partnerships working towards a future for individuals and their families as they age well with dementia.
Presenter: Mary Lou Ackerman, Vice President Innovation, SE Health.
Click here for speaker bio
Age Friendly, Accessible Cities and Towns: Improving our lives while increasing Senior Living development opportunities
If cities and towns are your “oyster”, should they be planned to accommodate the needs of all individuals including the ageing and those of all abilities and disabilities? We believe they should, and will show that people of all ages and businesses alike will potentially benefit.
Presenters: Todd Hanson, Principal, JSA l Architects Interiors Planners; Andrea Burns, Director of the Age-Friendly Boston initiative, City of Boston; Ruth Neeman, Principal, LWDA Design INBc.
A Peer-Led Model in a Novel Falls Prevention Education Program for Community-Dwelling Seniors: Perth Australia Together with Detroit Michigan, USA
A peer-led model in a falls prevention education program was designed. Adult learning principles and health behaviour change theoretical framework model was used for this novel contemporary four-step process. The primary mechanism was tailoring and personalising the information delivered to foster the seniors’ perception of personal relevance of falls prevention.
Presenters: Jennifer Mendez, Associate Professor, Wayne State University School of Medicine; Latonya Riddle-Jones, Assistant Professor and Medical Director, Wayne State University Internal Medicine; Anne-Marie Hill, Associate Professor, Research, Curtin University, School of Physiotherapy and Exercise Science.
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Session generously sponsored by:
ROOM 205BC
3:15 pm – 4:15 pm
Approaches to connect your residents within your community.
Creating Unlimited Options For Aging; The Impact of Community-Centered Living
Community-centered living brings together important principles of social interaction that not only combat isolation for all ages but can lead to a paradigm shift in how we care for and interact with each other. This shift can then lead to the elimination of institutional thinking and design.
Presenter: Joe Carella, Executive Director, Scandinavian Living Center.
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Future-Oriented Building Design for Citizens with Dementia, Based on Inclusion in the Built Environment
Inclusion for citizens with dementia in the built environment! How are contributions made to inclusion in the built environment in the Netherlands? You will be informed about two examples of projects based on the latest insight. Which choices have been made? How do partners corporate? How is the building designed?
Presenter: Jan Luursema, Management Consultant, MaPaLaNa.
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Broadening the Narrative to Consider What Makes Us Well in Aged Care: The 10K Project: A Community Well-Being Approach – CANCELLED
The 10K Project is working to engage with all resources and networks within 10ks of the home. Both within the village and into the wider community we are harnessing mutually beneficial relationships with everyone from wellness groups to arts and historical societies, schools, universities, gardening groups and grower’s markets.
Presenter: Helen Emmerson, CEO, Southern Cross Care (NSW & ACT)
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Session generously sponsored by:
ROOM 202AB
3:15 pm – 4:15 pm
Technology in senior living is usually driven by the operational needs of an organization. Nothing wrong with that, but what about the resident? This interactive session (designed for non-technical individuals) will show you benefits of technologies that improve the quality of life of your residents, particularly those individuals living with dementia.
Facilitators: Jessica Luh Kin, Director of the Resident Experience, Schlegel Villages; Melanie James, Recreation Consultant, Schlegel Villages; Juliet Kerlin, Director of Research and Partnership, It’s Never 2 Late.
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Session generously sponsored by:
ROOM 204C
3:15 pm – 4:15 pm
This workshop will feature the Framework for Culture Change Measurement, a tool based on process and outcome measures that are sensitive to culture change. The Framework can support ongoing culture efforts by measuring impact (based on quality indicators), informing operational plans, and demonstrating return on investment.
Facilitators: Jaimie Killingbeck, Director of Quality and Innovation, Schlegel Villages; Susan Brown, Director of Research Coordination and Research-Practice Integration, Schlegel-UW Research Institute for Aging; Andrew Costa, Schlegel Research Chair in Clinical Epidemiology and Aging, McMaster University.
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Session generously sponsored by:
ROOM 206AB
3:15 pm – 4:15 pm
We know that senses change as we age: less is known about how to adjust environments for the comfort of those with diminished senses. We can take actions to improve comfort, wellness and enjoyment. Knowing how and when to make these adjustments has the power to improve quality of life for seniors.
Facilitators: Thomas Jelley, Vice President, Sodexo Institute for Quality of Life, Sodexo; Dr. Chantal Backman, Associate Professor, School of Nursing, Faculty of Health Sciences, at the University of Ottawa; Affiliate Investigator, Clinical Epidemiology Program of The Ottawa Hospital Research Institute; Affiliate Investigator in the Care of the Elderly program at the Bruyère Research Institute; Natalia Díaz Ruiz, General Manager, Residencia y Centro de día Para Personas Mayores, Grupo PSN, Madrid; Juan Manuel Rodriguez Bernabeu, MD, Residencia Los Robles Gerhoteles, Grupo PSN, Madrid.
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Session generously sponsored by:
ROOM 206CD
3:15 pm – 4:15 pm
The next generation of seniors are expecting a different experience than Grandma has in the nursing home she lives in. This interactive session will leave delegates with a sense of practical examples that can be applied to their current organizational realities to drive innovative change and prepare for the future.
Facilitators: Dan Levitt, Executive Director, Adjunct Professor, Tabor Village, UBC, SFU
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ROOM 203AB
3:15 pm – 4:15 pm
A panel presentation of the dynamic collaborative work undertaken by the Seniors – Adding Life to Years (SALTY) project, a team of well-established research groups from across Canada exploring clinical and social approaches that support an enhanced QoL for older adults living in Canadian residential LTC facilities.
Facilitators: Matthias Hoben, University of Alberta; Janice Keefe, Professor, Mount Saint Vincent University; Tamara Daly, Professor, York University.
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Session generously sponsored by:
Ballroom D
For full details regarding the Awards Gala and Dinner, please CLICK HERE!
New Fort Hall – Hotel X
Join us for cocktails, late night treats, and entertainment at the Awards Gala After Party!
9:30 pm – 12:00 midnight
Hotel X, 111 Princes’ Boulevard, Toronto
New Fort Hall, Ground Floor
Sponsored by
PREFUNCTION B
PRE-FUNCTION B/C
Wednesday Breakfast Sponsored by:
BALLROOM D
BALLROOM D
Dale Curd is a psychotherapist and Host of CBC prime time hit show Hello Goodbye, where strangers open up to him at Pearson Airport to share their personal stories of universal themes such as love, loss and family. At the intersection of neuroscience and humanism, Dale takes the audience on an entertaining, poignant and instructional journey of the importance and impact of Empathetic Listening, a technique used consistently on the show. Empathetic Listening is our life line to fulfill our most basic human need, to belong.
In addition to Hello Goodbye, Dale regularly trains organizations to connect with colleagues or patients anywhere, anytime; through the empathetic listening technique. In this keynote session, hear about the distinctions between solution and empathetic listening and the impact for employees and patients of an organization. Dale will unpack stories, stats and tips from his work with one of the most respected hospital systems in Texas, to a police training academy, to inside some of North America’s biggest consumer companies.
Speaker: Dale Curd, CBC Television Host of Hello Goodbye & Psychotherapist
Click here for Dale Curd’s biography
Sponsored by:
EXHIBIT HALL & PRE-FUNCTION B/C
BALLROOM D
10:30 am – 12:00 pm
This panel will explore innovative opportunities for aged care providers and their care teams to push the boundaries of the role we can play in the broader health system. Panelists will explore how expanding the options for seniors care and housing could relieve growing pressures on the health system while improving resident and family experience, system integration and access to care. Panelists will also discuss our need as operators to evolve, with a focused discussion on evolving our financial and human resources models.
Moderator: Michael Nicin, Executive Director, National Institute on Ageing.
Panelists: Armin St George, Chief Executive Officer, Crosswater Digital Media, LLC; Dr. Samir Sinha, Director of Geriatrics, Sinai Health System; Jill Knowlton, Chief Operating Officer, Primacare Living Solutions Inc.; Vincenzo Paolino, Founder, queerAltern (Zurich, Switzerland).
Click here for panelist bios
Sponsored by:
ROOM 206CD
10:30 am – 12:00 pm
Persons living with dementia are entitled to the same human rights as every other citizen, as outlined in the Charter of Rights and Freedoms. However, stigma and discrimination are huge barriers for people with dementia and often contravene these rights. This international panel will discuss a human-rights based approach to dementia and specific applications including the use of technology.
Moderator: Vic Rayner, Executive Director, National Care Forum
Panelists: Mary Schulz, Director, Information, Support Services & Education, Alzheimer Society of Canada; Dr. Donald Macaskill, Chief Executive Officer, Scottish Care, Jim Mann, Co-Chair, Alzheimer Society of Canada Advisory Group, Dr. Stephen Judd, Chief Executive Officer, HammondCare.
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Sponsored by:
ROOM 206AB
10:30 am – 12:00 pm
Join our panel of international thought leaders as they pitch and debate about the key issue that they believe will be the most challenging for us on a global scale. In this engaging session, audience members and panelists will have the opportunity to challenge and vote on the greatest challenge aged care providers will face in the next 10 years.
Moderator: John Yip, President and Chief Executive Officer, Kensington Health
Panelists: Dr. Allison Sekuler, Vice-President, Research & Sandra Rotman Chair in Cognitive Neuroscience, Baycrest Managing Director, Centre For Aging + Brain Health Innovation; Stephen Cornelissen, Group Chief Executive Officer of Mercy Health; Dr. Robyn Stone, Senior Vice President of Research, LeadingAge and Co-Director, LeadingAge LTSS Center, UMass Boston; Dr. Emi Kiyota, Founder and President, IBASHO
Click here for panelist bios
Sponsored by:
EXHIBIT HALL
E-Posters will be presented and displayed in the Exhibit Hall booth #103 located in Pre-Conference A.
ROOM 200BC
2:00 pm – 3:00 pm
Programs to attract and develop the next generation of aged care workers.
It Takes a Village! Transforming Perspectives to Boost Workforce Opportunities
Rather clinical or administrative, it is well known there is a shortage of health professionals competent and interested in working with older people. From the viewpoint of an urban academic institution, learn how a multi-phase, four-year research project introduced unexpected perspectives and opportunities for collaboration to assist with improving workforce issues.
Presenter: Amy Dore, Professor, Metropolitan State University of Denver.
Click here for speaker bio
Engaging Tomorrow’s Long-Term Care Workforce Today
Learn from the Ontario CLRI about a range of novel strategies to engage and educate a new generation of healthcare workers: intergenerational programs that bring high school students into long-term care, intensive internships for undergraduate students, and others that offer interprofessional education on-site in long-term care homes.
Presenter: Tammy Cumming, Manager, UW-Schlegel Research Institute for Aging.
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Living and Learning with Dementia
In a unique practicum, psychology major students from a nearby college were paired with individuals in a supported living unit, in order to study the daily physiological, social and emotional challenges of living with dementia. Learn how your facility might benefit from such a class.
Presenters: Robin Scully, Director of Wellness Center, Lasell Village; Elena Ceban, Supported Living Manager, Lasell Village.
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Session generously sponsored by:
ROOM 204AB
2:00 pm – 3:00 pm
Pan-Canadian quality improvement programs.
Accelerating the Spread and Scale of Innovations in Health in Diverse Contexts: Appropriate Use of Antipsyschotics in Long-Term Care
During this session, participants will learn about:
The Appropriate Use of Antipsychotics approach in long-term care and its impact on appropriate prescribing practices and resident experience of care. Key considerations when adapting an innovation to diverse contexts, including facilitators and barriers to spread, scale and sustainability.
Presenters: Diane Boyer, Project Lead OPUS-AP, CIUSSS Estrie-CHUS; Maëlle Marchand, Improvement Lead, Canadian Foundation for Healthcare Improvement (CFHI); Jennifer Major, Senior Improvement Lead, Canadian Foundation for Healthcare Improvement; Sheila Rix, Provincial Long Term Care Practice Coordinator, Health PEI
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Disrupting the Status Quo While Creating a Culture of Innovation. Transform Your Organization Data into Quality Outcomes and Operational Success
Embracing change in today’s growing senior service marketplace, leaders must leverage organization data as the foundation for change. This presentation guides leaders through innovative clinical/operational data solutions, highlighting specific case examples from a national health care provider and a data implementation resource, targeting strategies to transform your organization’s future.
Presenters: Lisa Thomson, Chief Strategy and Marketing Officer, Pathway Health Services, Inc.; Anthony Laflen, Director of Data Analytics, Consonus Healthcare / Marquis Companies.
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Data Driven Organizational Improvement – CANCELLED
Data and quality measures are inexorcably linked today in health care. This session explores how data can be used, including benchmarking, to inform organizational strategy and develop organization capacity which achieve patient outcome, financial and market goals. An example highlighting the 5th ranked SNF in the US is included.
Presenter: Reginald Hislop III, Managing Parter/CEO, H2 Healthcare, LLC
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Session generously sponsored by:
ROOM 205A
2:00 pm – 3:00 pm
Applications to help older populations to sharpen their skills and maintain independence.
Supporting Aging Through Technology
Join us for a discussion with leading health service providers (HSPs) and industry technology/solution providers. We will provide lessons learned on how to improve patient outcomes and transform aging care through their valuable collaborations and innovation demonstrations supported by the Health Technologies Fund.
Presenter: Jennifer Moles, Manager, Innovation Procurement, Ontario Centres of Excellence
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Steering Seniors in The Right Direction – Learn How Our Hector-VR Driving Simulator is on the Road to Success
Meet HECTOR VRTM – a world-first immersive VR driving simulator designed with, and for, older drivers in Australia. Learn more about harnessing technology for innovation in the long-term care sector, research outcomes and leveraging partnerships to achieve design outcomes that are “outside the box” and improve quality-of-life for older people.
Presenters: Sue Thomson, Chief Executive Officer, McLean Care Ltd; Ben Horan, Associate Professor & Director CADET VR Lab, Deakin University; Alicia Eugene, Project Manager, McLean Care; Michael Mortimer, Industry Postdoctoral Research Fellow, Deakin University.
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A Leap of Faith, or a Calculated Jump? A Conversation About Innovation and Collaboration.
As our demographic shifts to a much older population, changes in the way we approach care from medicine to technology are paramount. At Bayer, we firmly believe that there is no innovation without collaboration. Join us for a presentation about some of the challenges we are working to address, and stay for a conversation about how you can play a role in guiding some of our future thinking.
Presenter: Shurjeel Choudhri, Senior Vice President and Head, Medical and Scientific Affairs, Bayer Inc.
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Session generously sponsored by:
ROOM 205BC
2:00 pm – 3:00 pm
Person-Centred Approach to Care Through the Eyes of a Resident
LTC Homes supporting a culture that is person-centred improves the experience the resident has and improves the overall confidence and satisfaction felt by the staff as they provided day-to-day care. Homes using the two resources from OARC and RNAO have demonstrated improved resident, family and staff satisfaction.
Presenter: Josie-Lee Gibson, Education and Community Engagement Manager, Ontario Association of Residents’ Councils; Freda Poirier, LTC Best Practice Coordinator, Registered Nurses’ Association of Ontario (RNAO).
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Me in a Nursing Home – No Way!
This session addresses the two parallel trends of global aging and urbanization; and asks the key question – what can cities do to become age-friendly? This session, stretches our thinking beyond improvements in existing care facilities by focusing on the broader picture of ageing and society.
Presenter: Vincenzo Paolino, Founder, queerAltern (Zurich, Switzerland)
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Taking a Collaborative, Resident-Centred Approach to Social Engagement in Long Term Care
This session will introduce Seniors Quality Leap Initiative and describe how this collaborative is using interRAI quality of life data to facilitate transparent peer comparisons and benchmarking. The session will present the results from resident focus group from the 15 SQLI organizations, which are being used to identify improvements for resident social life.
Presenter: Cyrelle Muskat, Director, Quality Transformation & Performance Improvement, Baycrest Health Science
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Session generously sponsored by:
ROOM 202AB
2:00 pm – 3:00 pm
This will be a 30 minutes presentation on inspirational elderly-driven home based care best practices, in Cameroon, though, social inclusion, livelihoods, dementia education awareness, advocacy, rights promotion, wellness, volunteering, and intergenerational exchanges, with clear outcomes and results; followed by 30 minutes moderated discussions and questions from the audience.
Facilitator: Francis N. Njuakom, Director, Community Development Volunteers for Technical Assistance (CDVTA) Cameroon
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Session generously sponsored by:
ROOM 204C
2:00 pm – 3:00 pm
Revera is mobilizing around a Corporate Improvement Aim to reduce falls with injury in LTC and Retirement by 50% by December 31, 2020. Learn how a diverse group of leaders, employees and residents are engaged, how this improves safety for residents and employees, and accelerates collaboration, teamwork and improvement culture.
Speaker: Kim Stelmacovich, Director of Quality Transformation, Revera Inc.
Click here for speaker bio
Session generously sponsored by:
ROOM 206AB
2:00 pm – 3:00 pm
This presentation will address emerging technology for dementia and depression aimed at improving care and maintaining the wellness of older adults, including a live demonstration of RYAN the companionbot. It also addresses keeping older adults socially connected through a tablet program, which facilitates independence and aging in place.
Facilitators: Diana Delgado, Chief Operating Officer, Eaton Senior Communities; Mohammad Mahoor, Associate Professor, Department of Electrical & Computer Engineering, University of Denver; Sarah Schoeder, Director of Wellness, Eaton Senior Communities, Inc.
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Session generously sponsored by:
SESSION CANCELLED
ROOM 206CD
2:00 pm – 3:00 pm
Collaborative leadership models are illustrated and experienced interactively. Ontario Centres for Learning, Research and Innovation in Long-term Care initiatives which apply collaborative leadership principles are offered as illustrations of practices in action in panel discussions, networking and reflection opportunities so delegates can link ideas to their own team practice settings.
Facilitators: Raquel Meyer, Manager, Ontario Centres for Learning, Research and Innovation in Long-Term Care at Baycrest; Zsofia Orosz, Manager Ontario Centres for Learning, Research and Innovation in Long-term Care (CLRI) at Bruyère.
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Session generously sponsored by:
ROOM 203AB
2:00 pm – 3:00 pm
Join Global Ageing Network’s 2017 Excellence in Ageing Services awardee for an in-depth exploration of PASSi’s model for providing culturally and linguistically-considerate aging in the community with choices. The session will provide insight on innovative programming proven to improve quality of life and prepare businesses to best serve diverse populations.
Speaker: Im Ja Choi, Founder & CEO, Penn Asian Senior Services (PASSi)
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Session generously sponsored by:
PRE-FUNCTION B/C
Ballroom D
This highly interactive presentation offers Meg’s unique perspective on how to more effectively manage stress in our lives, emphasizing the important role that humor and communication style play in helping us be more productive, satisfied and resilient in an ever-changing environment. She will explore how our own emotions; perceptions & preconceived ideas can limit us and make us less effective than we might otherwise be in our daily interactions with others. Using real life examples, Meg demonstrates that by choosing to shift our perspective – and understanding the distinction between left brain and right brain thought patterns – we can break free of our usual behavior patterns thus leading to healthier and stronger relationships with the people we work with. We will also recognize and celebrate the different generations within the team. This presentation will entertain, inspire and leave audience members with tangible strategies that can help us realize improvements in our health, self-confidence and our relationships at work and at home.
Speaker: Meg Soper, Motivational Humourist
Click here for Meg Soper’s biography
Sponsored by:
